Avatar Justice and the Virtual Frontier

As a lowly 2L – only just returned (sort of) from my summer escape – my experience with law school has been overwhelmingly virtual. Obviously 1L is a challenge (regardless of what “mode of delivery” one engages in), but for me, I found that the digital interface allowed me to participate and interact in a manner that I find in-person actually doesn’t (due to my anxious tendencies and so on).

In a way, my virtual-self was liberating and – perhaps – was a more accurate representation of who I could be (in the hallowed halls of Zoom U).

[1]

This got me thinking; in our electronic age, we now have countless games and platforms that allow us to project boundless versions of ourselves out into the digital universe.  More importantly, these versions we create and share may offer the most authentic and original take of “who” we are.

So what does this have to do with a law blog you ask? Hopefully I can decode some 1s and 0s below.

At some point in the future, we will have next-next-generation Second Lifes, World of Warcrafts, and other massive multi-user platforms that begin to blur the lines of what “real” is for an individual.

Even if we aren’t already in a simulation, as Elon would has us believe, The Matrix gave us a chance to ponder what that reality would be like – and importantly – whether we would prefer to exist in the simulated world, or take our chances fighting squidy-machines outside (I can see why Cypher chose the steak).

Applying a legal lens to this scenario, the issue of proper jurisdiction quickly comes into focus: these worlds will likely  have their own law-making and systems of governance, leading to possible conflicts with the established rules on the outside.

In fact, we already see this occurring in settings such as Minecraft, where users operate realms and administer justice for wrongs that are both familiar and novel (see griefing). [2]

[3]

This opens up quite the legal quandary, namely, whether physical courts can (or should) interfere with the organization and nation-building of digital worlds.

A potential “test case” for this idea emerged in the now almost-vacant Second Life (SL) landscape: a dispute first originating within the virtual domain – concerning intellectual property rights – eventually made its way to a physical proceeding in the District Court of New York.

The avatar Amat Juris, acting for a client who claimed ownership over the use of the word “SLART” (as evidenced by a US trademark), sent another avatar, Victor Vezina, a “cease and desist” notification within Second Life, hoping to make the latter change the name of his virtual art gallery. When this didn’t work, a complaint was formally filed in the real world, dragging the creators behind SL into the legal debacle as well.

While the identity of Vezina remained unknown throughout the entire process, the sign displaying the word in question was finally “removed”, due to the Court’s decision to enforce the trademark. [4]

Much like piercing the corporate veil, it seems, for now, there is recourse for physical courts to manifest their legal muscle within a digital ecosystem.

But what about in-world lawyering and digital practice?

Second Life may have lost its lustre for many, as users and businesses left for greener (and less pixelated) pastures, but it gave us a window into where things are likely headed (sorry Zoom).

Amat Juris could easily have been a practicing member of the Second Life Bar Association (SLBA), working diligently for clients from the confines of a computer-generated office, earning viable income for services rendered.

This may sound a bit far-fetched, but many real and credible firms did just that: setting up virtual spaces to better facilitate representation and access to legal communities outside of their customary reach. Ross A. Dannenberg, an IP attorney at Banner & Witcoff, Ltd., goes as far as calling such environments the great leveler, as they provide “the ability to reach out and connect with people in any country in the world…very easily” (referencing his firm’s use of SL to locate and work with a solo practitioner in China). [5]

With the recent news that Mark Zuckerberg is looking to redefine the Facebook brand as a metaverse company, we may not have to wait long to expand on the SL experience.

Facebook is looking to become an online world where users interact with content, but also engage from the “inside” (through the use of virtual reality headsets such as the Oculus). Zuckerberg envisions a space that on-boards a substantial chunk of an individual’s life – allowing one to both attend a concert for a favorite artist, and welcome customers into a virtual storefront to purvey goods and services. [6]

There’s a solid chance then, that the next iteration of the SLBA will be found here; firms will once again be setting up shop and opening their “doors” to the masses, but this time around, the client-pool – of users and businesses – will dwarf anything that has existed previously.

This alone should be reason enough for most to explore a new paradigm of legal practice, but there are more incentives than just dollar signs; the metaverse promises to be a rapidly changing immersive experience, blending legal considerations of the past with new and uncharted waters of advocacy, representation and what it truly means to offer value to a client or customer.

In summary, the pandemic has shown us how badly outdated our current landscape really is; perhaps the way forward comes not just from a reworking of our legal systems, but a complete re-rendering of who were are – as individuals and professionals.

SOURCES:

[1] “I am not a Cat” Screenshot by Amanda Kooser/CNET

[2] u/xReyjinx “Ideas for realm rules?”, Reddit.com (2019) Online: https://www.reddit.com/r/Minecraft/comments/b4ve8w/ideas_for_realm_rules/

[3] “Minecraft Castle” by Mike_Cooke is licensed under CC BY-NC 2.0

[4] Victor Keegan, “How an Avatar on Second Life sparked a real-life court case”, The Guardian (Nov 25, 2008) Online: https://www.theguardian.com/technology/2008/nov/25/second-life-internet

[5] Thai Phi Le, “Are Second Life Residents Subject to Real Laws?”, DCBar (March 2013) Online: https://www.dcbar.org/for_lawyers/resources/publications/washington_lawyer/may_2013/virtual_game

[6] Casey Newton, “Mark in the Metaverse”, The Verge (July 22nd, 2021) Online: https://www.theverge.com/22588022/mark-zuckerberg-facebook-ceo-metaverse-interview

Artificial Intelligence and Law: Why Lawyers Need to Embrace the Coming Revolution

Zack Halper

It’s often a running joke that law has a difficult time adapting to changes in society; where the medical profession implements robots, lawyers are stuck behind less than state-of-the-art search engines. But perhaps the greatest fault of the legal profession, is not utilizing the growing field of artificial intelligence (AI).

Coming from a cognitive science background myself, I see massive potential for the merging of the two fields that could very well make a positive ripple in the lives of lawyers, and their clients alike. Amongst the many developing options, machine learning is one such area that has caught the interest of legal revolutionaries. Without getting too technical (to avoid boredom for those reading this), machine learning employs a system much like our own brains to provide pattern recognition and data analytic abilities beyond a normal human’s. In a process that is very similar to the way our neuronal networks operate, machine learning finds ways of categorizing or predicting variables by running simulations or by being given data sets, whereby guesses are made by the system for the right answer, and each time it is correct, the functions the system used to achieve the correct guess are reinforced. This means its ability to guess correctly increases, and the speed and efficiency of how it guesses also does. Fairly simple right?

Well, it gets more complicated- but for the sake of brevity, I’ll give some quick examples. AI can be given a supervised, or pre-loaded data set, to allow it to understand where corrections need to be made. This can apply to contract review or criticism, whereby the most complicated aspects of the black letter of the law can be pre-loaded and subsequently commented on, as well as the simplest aspects of grammar that need a touch up (which I think we could all use).[1] Many technologies startup companies such as Lawgeex and Klarity have begun to develop this kind of AI.[2] So before long, we may not have to think before we sign a contract – so long as we have the newest gadget.

Alternatively, unsupervised machine learning can look for patterns or trends in a random assortment of data- think litigation, where charisma has just as much a place as accuracy. However, those human elements might be a thing of the past if Blue J Legal has anything to say about it.[3] The Toronto based team is currently working on an AI system that predicts litigation outcomes in tax law, which can allow clients to decide whether they want to pursue the difficult (and expensive) process of litigation.[4] With a 90% accuracy rate, this new technology might force lawyers to brush up on their mediation skills.[5]

With these growing innovations in machine learning, who’s to say how the law will meld with technology in the near future. I personally predict that machine learning will allow us to create AI that will inevitably make the leap to performing a judge’s duties one day. We’ve already seen the forerunner of this- in the form of an experiment in Estonia that tested the limits of an AI judge to settle contract disputes.[6] By reviewing the documents of the involved parties, the robot judge decided whether the parties deserved the honor of being able to go before a real human judge in small claims court.[7] A system like this could help with the difficult backlog that many courts face today, and the considerable access to justice issues that arise from the cost of litigating disputes with minimal damages to be awarded.[8] This kind of scenario may seem like a dream (or nightmare) steeped in science-fiction, but it’s entirely possible that Judge Judy may have an AI competitor for most well-known TV judge sooner rather than later.

On that note, it is becoming more and more probable that one day, AI judges may operate in tandem with human judges. In theory, while an AI judge handles the logical, axiom-based connections of legal doctrines and ratios that correspond to a party’s argument, a human judge could then judge the ethical, pragmatic and “societal” based considerations, to create two halves of a strange whole. While we are a long way from systems like this developing (leading to the conclusion that I may need to write a book of fiction on the topic), it is likely that we could be closer than ever to a legal paradise of accurate laws and expedient help for wronged individuals with our trusty AI companions. However, I’m sure that depending on who you ask, that future looks more like a dystopia where our robot overlords rule over us with iron gavels. Only time will tell.

Sources:

[1] Rob Toews, “AI Will Transform the Field of Law”, Forbes (19 Dec 2019), online: https://www.forbes.com/sites/robtoews/2019/12/19/ai-will-transform-the-field-of-law/?sh=1c35e1e97f01.

[2] Ibid.

[3] Ibid.

[4] Ibid.

[5] Ibid.

[6] Tara Vasdani, “Estonia set to introduce ‘AI judge’ in small claims court to clear court backlog”, The Lawyer’s Daily (10 Apr 2019), online: https://www.thelawyersdaily.ca/articles/11582/estonia-set-to-introduce-ai-judge-in-small-claims-court-to-clear-court-backlog-.

[7] Ibid.

[8] Ibid.

Are the Professions Doomed?

*Author’s note: this post relates specifically to the “Designing Expert Legal Systems,” class taught at the TRU Faculty of Law by Professor Katie Sykes. Some references may be obscure to the passing reader, but the overall message remains*

As a law student enrolled in a legal app-making class, you might wonder, as I sometimes do, if you are contributing to the demise of your chosen profession. We recognize the need for access to justice, but cringe as our LOC balances climb.

But is this fear rational? Can access to justice, well-paid professionals and artificial intelligence co-exist? Can we have our app-selected cake and eat it too? Or does the transfer of Jake’s beautiful mind into a question flow indicate that the human touch is no longer relevant?

One of the best (though anecdotal) arguments I have heard to the contra comes from the fundamental human experience: no matter how tight machines reason, they are missing the human component. Would you feel comfortable, for example, with an app deciding the fate of a murderer – particularly considering the high bar for conviction? That is, if someone’s liberty were at stake, would you trust a machine to make the relevant considerations, both factual and moral, to determine that person’s sentence?

To me, these questions infringe on issues of conscience and emotion. It is easy to program a machine on the basis of pure logic (the if-then’s and yes/no’s we’re familiar with as Neota magicians). But the forces driving these rules are harder to pin down. Why is it logical to have a specific legal outcome, in the context of human ethics and morals? At some point, rationality loops back to human emotion. Ultimately, our sense of justice (sociopaths aside), comes not from logic, but from our feelings. It is unlikely that we will project these feelings onto apps, as we don’t fully understand them ourselves. As thinkers like Sam Harris point out, consciousness very much remains a mystery, and might always lie beyond human explanation.

Existential threats aside, there are reasons to believe we will still be gainfully employed. As Tara Vasdani pointed out, there is an explosion of entrepreneurial options for those (such as ourselves) entering the workforce during the human-AI transition. And there is reason (amidst clouds) for hope, even beyond these “first-finder” opportunities.

Richard and Daniel Susskind, a father and son team from England, detail their predictions for the impending techno-age. The bad news is that they expect a fundamental dismantling of the professions as we know them. The need for specialists with particular knowledge/skillsets will inevitably collapse as information is widely disseminated and applied by increasingly smarter machines. Expert knowledge will cease to be monopolized by scholars undergoing years of focused training. The upside – beyond the obvious boon for democracy and access to justice – is that this new technology will require engineers (including knowledge technicians), implementers, managers, and maintenance personnel of all stripes. And, if you are reading this because you are part of the DLES class at TRU Law, you can rest easy knowing you are already a part of vanguard (*pats back*)!

Jokes aside, Daniel Susskind offers some practical advice for young workers: “learn to be good at the sorts of things these systems…cannot do or…try to build the machines” yourself. It is a matter of staying ahead of the curve, rather than being underneath it. More hearteningly, he seems to think that conventionally trained professionals are up to this task. When asked about aspiring doctors and lawyers, he recommends (with caveats) that they take a “traditional” path:

     “But be far more agnostic and open minded along the way about opportunities that come up. Because what’s interesting is that if you look at these technologies – take the systems developed by DeepMind or the ones that recognise melanomas by Sebastian Thrun’s team at Stanford – these teams contain lots of domain experts, such as trained doctors.”

While the message is complicated, it is clear that young professionals still hold an advantage in the job market. The difference, for law students, is that our advantage now stems from exposure to new ideas and thinkers (and networking opportunities), rather than formal education, as it did in the past. The opportunities that lie ahead for us are hard to predict, but will undoubtedly lie outside of our traditional conceptions of what lawyers “do.” In the long-run, Universal Basic Income, and machine replacement of labour, might make these considerations moot. Until then, be kind to the machines, and pray that they decide to erase your debt.

Sources:

Harris, Sam. “The Mystery of Consciousness,” (October 11, 2001) Samharris.org.

<https://samharris.org/the-mystery-of-consciousness/>.

 

Susskind, D. and Susskind, R. The Future of the Professions: How Technology Will

Transform the Work of Humans and Experts (Oxford: Oxford University Press, 2015).

 

Tucker, Ian “The Observer: Daniel Susskind: ‘Automation of jobs is one of the greatest

questions of our time,’” (January 28, 2020) The Guardian.

<https://www.theguardian.com/technology/2020/jan/18/automation-jobs-universal-basic-income-daniel-susskind-interview>.

BLDC 2020

Today I had the opportunity to participate in the 2020 Boston Legal Design Challenge (#BLDC2020). It was the first year this competition was held online, and they were therefore able to include teams from outside of Boston proper.

Throughout the day we were invited to participate in exercises with our team members. Our team, the TRU Legal Architects was the only team from Canada. We were accompanied by a facilitator from Liberty Mutual Insurance in a zoom breakout room. Our facilitator led us through a collection of exercises where we collaborated through Mural.co in order to strategize and discuss what we were going to pitch to the judges.

At the end of the day, we competed against the 9 other teams and presented our idea to a panel of 3 judges. Ultimately we pitched the idea of an automated legal consultant who would provide assistance to small firms and sole practitioners looking to digitize their practice at little to no cost. We wanted to provide a resource that would help facilitate a seamless transition online for those who do not have the same resources available to them as would be found in a larger firm. We were thrilled to come in 3rd overall.

A lot of the presentations focused on access to justice and products that would help move the legal profession into the future. It was a very valuable experience and I think the people who participated will undoubtedly do great things for the profession in the future.

Zooming in on Legal Tech in 2020

It happened: I got old.  I don’t know exactly when it happened. Maybe it happened this semester. Maybe it happened over the summer. I suppose it could have happened last year and I just didn’t notice.

I’m not even thirty yet, and still, somehow, I have found myself at the optometrist getting fitted for bifocals so I can read the tiny print in the textbooks without giving myself a massive headache. I got a super ugly pair of orthopedic slippers. I also had set up my work station in a way that didn’t hurt my back and I had to stop using my phone so much, because oh my god, my thumbs were cramping so badly.

I have no idea how to talk to my teenage siblings anymore. They want to do all these phone-based things with me, but I spend so much time staring at a screen, that I find myself asking if we can just go play outside like we did back in the olden days.

A year and a half ago, I was working in a support role at a law firm and was running around the office helping with computer setup, database issues, software problems, whatever. But something changed.

Now, my girlfriend (who is a whopping 6 months younger) cannot understand why I don’t know how to use all the new Instagram features.

I used to be baffled by the baby boomers in my workplace who didn’t know how to edit a word document or conduct a basic document search on the firm database.

But now, I must say, I get it.

Sometimes, the font is just too small. Sometimes, the program set-up, or day to day functionality, is just so complex or so filled with bugs, that it can feel impossible to use. Sometimes, the program just isn’t intuitive, and the setup or navigation process is more complicated than the task you need the program to complete. Sometimes, the help line is closed and you’ve got a thousand other things on your plate that needed to be done yesterday.

I never thought I’d say this, but boomers, I get you.

I get you and I’m sorry for shaming you for your technological deficiencies. I now understand that in order for the field of law to step into the 21st century, we have to make legal tech more user-friendly. No senior partner is going to want to relearn their entire work system at a point in their career when they are experiencing peak success.  If I ever find myself in a web design role, I promise to make the font adjustable and organize the contents logically so that you can easily find whatever it is you need and get back to your shuffleboard game.

To my young gen z friends: you can laugh at me and my reading glasses and my misuse of snapchat filters all you like, but remember, you’re next.